Why do you only offer overnights?

Drop-in appointments are hard to keep at a reasonable price, and still make money while taking into account wear-and-tear on vehicles, gas prices, tolls, etc. By making overnight sits our specialty, we can keep our prices relatively low and more accessible to people who may not always have access to this kind of service.

Can I schedule a drop-in anyway?

Very rarely, we will accept drop-in appointments for existing clients. This is entirely on a case-by-case basis, and depends heavily on our sitters’ availability.

What kind of pets will you sit?

We will sit any and all kinds of pets! We love dogs, cats, birds, fish, pocket pets like rats & hamsters, rabbits, ferrets, reptiles & amphibians, snakes, and yes, even spiders and bugs. Got goats? We love ’em! Chickens? Perfect. Horses and cows? I’m inexperienced but enthusiastic and willing to learn!

Can you board my pet?

No, we do not offer boarding at this time.

Do you offer dog training/can you train my dog?

At this time, dog training is not a service we offer.

Can you care for my pet with special needs?

Yes, we can! We are experienced with pets who need medication, who need mobility aids, pets who are just young/old and need a little extra care, and pets who have anxiety or reactivity to perfectly normal things or very strange things.

Do you offer discounts for longer sits?

Unless otherwise agreed upon, we do not offer any discounts based on how long the booking is for.

Is there an extra fee on holidays?

Yes–we work holidays so you can enjoy yours! Our holiday fee is +$15 on the day of the holiday and +$10 for two days before and after the holiday for Easter, Thanksgiving, and Christmas. A single-time fee of $15 will be applied for the Fourth of July and New Year’s Day.

When is my payment due?

You should ideally receive your invoice the Monday before your sit begins, and we prefer to receive payment no later than the Monday following the last day of your reservation.

How do I pay? Can I tip my sitter?

We accept cash, cheque, and Venmo. Tips are not required but are GREATLY appreciated!

What is your cancellation policy?

When we schedule you, it means we can’t schedule anyone else, so that time has been reserved for you! Because of this, at the time of cancellation, if it’s more than two weeks from the reservation, you will owe 30% of the total. If it’s two weeks or less, 50% will be due. This is in addition to your non-refundable deposit made at the time of reservation.

What if my return is delayed?

Just let your sitter know if they need to stay later, and we will find a way to accommodate you so you know your pet is taken care of even if you’re not home on time!